My Store
FAQ
Q: WHAT IS THIS?
A: This is the Artworktee affiliate program! This program aims to allow any individual to create their own merch store at the same rates and quality as our partners. To get started simply get at least one design ready and fill our new store application form linked above.
Q: WHAT DO I GET OUT OF IT?
A: As an Affiliate, you get 20% of the displayed price of your products per sale as well as a platform for your merchandise store at no charge! The exact details of the affiliate agreement are listed here: Affiliate terms and conditions
Q: WHAT’S THE DIFFERENCE BETWEEN AFFILIATES AND PARTNERS?
A: The main differences between partners and affiliates are that partners have access to create specialty products (paw pillows, varsity jackets, AOP shirts…), have the opportunity to have their products sold at conventions, have higher visibility on the website, and can participate in special sales events or competitions.
Q: WHAT CAN I DO AS AN AFFILIATE TO BECOME A PARTNER?
A: When looking for new partners, we look mainly into the following criterias; overall sales, activity on social media (for promoting your store) and activity with uploading new products. If you want to find out more about what you can do to become a partner, message us on Twitter or shoot us an email at contact@artworktee.com
Q: HOW DOES THE FORM SYSTEM WORK?
A: All forms listed above let you manage almost every aspect of your store, however all requests are processed and verified manually, so it can take up to 3 business days to fully process a request, at which point you will be notified via email
Q: IS THERE A LIMIT TO HOW MANY DESIGNS I CAN UPLOAD?
A: We currently limit the amount of products affiliates can upload to 50 (we limit by product, not design, in other words you can upload more designs if you have less products per design)
Q: WHAT CAN I CHANGE ABOUT MY DESIGN?
A: We have a default template we use for each design that we have put out, however you do have control of some extra aspects of it including the Mockups (if you would like to take pictures with the products yourself) and the available colors.
Q: I HAVE A STORE BUT I DON'T HAVE ACCESS TO THE ATTACHED EMAIL, HOW WOULD I GET ACCESS TO MAKE CHANGES?
A: Please send an email describing the circumstances to contact@artworktee.com and we will be able to change the email on file after verifying your identity.
Q: HOW WOULD I GO ABOUT DELETING MY STORE?
A: If you want to permanently delete your store and products, there is an option to do so in the above listed “Change Info Form”.
Q: DO I GET A DISCOUNT FOR BUYING THINGS FOR MYSELF?
A: Yes and no, you would be buying the products at full price on the website like everyone else, but you would then get paid back your cut at the beginning of next month, so effectively you are getting a discount, just not directly.
Q: I WANT TO BUY PRODUCTS IN BULK, DO I GET A BULK DISCOUNT RATE?
A: Contact Us on Twitter or via email at contact@artworktee.com and we would be happy to discuss that with you.
Q: MY STORE GOT DELETED AND I DON’T KNOW WHY
A: We delete stores automatically if they do not have sales activity in 3 months, if you think you had sales activity in the last 3 months and your store still got deleted, please contact us via at contact@artworktee.com.
Q: SOMEONE CONTACTED ME WITH A CUSTOMER COMPLAINT ABOUT ONE OF MY PRODUCTS, WHAT DO I DO?
A: Send them our way to contact@artworktee.com or via DM on Twitter, we will make sure to make it right for them.
Q: IS THERE A LIMIT ON WHAT DESIGNS I CAN UPLOAD?
A: You cannot upload any designs that contain existing copyrighted or licensed content or that is considered NSFW, please note that it is the affiliate’s responsibility to make sure that those rules are followed.
Q: HOW OFTEN CAN I SUBMIT A FORM REQUEST
A: Please wait until one of your form requests gets processed successfully (notified via email) before trying to submit another one.
